See what our customers think of the work we have completed for them.
Simon was very professional and went above and beyond of what the job requested to help me have a working washing machine. Good communication and job completed less than 24h after first contact. Would be happy to use Genesis electrical again.
Checkatrade
Good service. Man was polite and efficient
Checkatrade
Excellent fast response and quality friendly service received
Checkatrade
Had new lights fitted In the living room and hallway, look great. Louis did a great job and was lovely! Would definitely recommend and use them in the future if needed. 😊
Checkatrade
In all my years I have never met such a wonderful company and colleagues, I've had a few believe me. From speaking to the Lovely Rachel who booked the work she also kept me noted of everything along the way, secondly the workers Simon and he's Colleague today were tops very professional I have a poorly cat both men showed attention to her knowing she's nervous and she allowed it that was a first. Simon bonoffee pie 🥧 well deserved lol x Thank you guys from my heart EXCELLENT x
Checkatrade
Genesis Electrical ticked all the boxes. They responded promptly and arranged a time to suit my timetable. Lewis identified and fixed the problem with the minimum of fuss and no mess and was helpful and courteous throughout. I would definitely recommend this firm.
Checkatrade
Couldn’t recommend Jasper more! He’s come to fix different electrical issues for us twice. Really friendly, professional and you feel in good/safe hands with him. Our latest issue was that our boiler wasn’t working and the plug/socket was fuzzing and so the boiler was tripping. He came quickly and fixed the issue within an hour!
Ellie Westwood - Google
Very pleased with Genesis which came less than 24h after I contacted them to unwire a old washing machine from the wall and install a plug socket instead. Simon was very professional and went above and beyond to help with the washing machine. Communication was clear and efficient.Would be happy to use them again.
Charlotte Dubost-Lamy - Google
Really efficient booking and communication. Workmen who attended also seemed really thorough. Punctual, great communication and pleasant all round. Thanks Louis and Jasper.
Lisa - Google
Very professional and efficient! Jasper was great and supportive throughout the whole process. Very pleased with the end result! Would highly recommend.
Charlie Saxby - Google
Jasper and Rachel have been super easy to deal with since day one, from liaising with the landlord to book an appointment around school runs nothing has been too much trouble for Rachel. Jasper couldn’t have been more polite clean working and helped explained the bits I didn’t know. Couldn’t recommend these guys enough Rebecca Nelson.
Kurt Clark - Google
The engineer who visited my home was extremely polite, he worked professionally, respected my home and gave feedback at the end of the visit. Very impressed by the service I received.
Anita Bynoe - Google
Professional, pleasant and value for money. Excellent work!!! Will highly recommend!
Mary Neckles - Google
Rachel was very helpful always replied to my messages, sorted my times out at the last minute for me. Excellent work the gentleman who came was respectful. I'm still waiting for settle to approve then I will update. But so far so good.
Deborah Weston - Google
We like to monitor our service very closely to ensure we are meeting all of our customers expectations. If you have used our services in the past, please consider leaving us feedback through this form.
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